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Terms & Conditions

Clear Terms for a Better Service Experience

These Terms & Conditions outline the rules, responsibilities and service policies for using CareTaker’s website and our pest control, termite treatment, fumigation, IPM, waterproofing and water tank cleaning services in Pakistan.

Transparent Service Terms

Clear and fair policies

Customer Protection

Your satisfaction matters

Professional Standards

Quality service commitment

Legal Compliance

Following local regulations

Support & Guidance

Always here to help

1

Introduction

These Terms & Conditions (“Terms”) govern your use of our website (caretaker.com.pk) and the pest control, termite treatment, fumigation, IPM, waterproofing and water tank cleaning services provided by CareTaker (“we”, “our” or “us”) in Pakistan. By using our website or booking our services, you agree to these Terms.

2

Services

CareTaker provides professional services including:

Service details, scope of work, treatment methods, materials and warranty (where applicable) will be provided at the time of inspection or booking.

3

Booking & Confirmation

Service bookings can be made through phone call, WhatsApp or by contacting us via our website. A booking is considered confirmed once our team verifies your details and schedule. We reserve the right to reschedule appointments due to weather, access issues or unforeseen circumstances.

4

Site Access & Preparation

Customers must provide safe and reasonable access to the property for our team to perform the service. Any preparation requirements (e.g., clearing areas, covering food items, vacating rooms where needed) will be communicated in advance. Delays or inability to provide access may affect the service schedule and results.

5

Service Results & Warranty

Our treatments are carried out using approved methods and quality products. Results may vary depending on the severity of infestation, property condition and customer cooperation. Warranty terms (where applicable) will be clearly mentioned in the quotation or service agreement and are subject to proper maintenance and non-interference with treated areas.

6

Customer Responsibilities

Customers are responsible for providing accurate information about the property, infestation type and any relevant health or safety concerns. It is the customer’s responsibility to follow pre and post-treatment guidelines shared by our team to ensure best results.

7

Payments

Service charges, payment terms and available payment methods will be shared at the time of booking. Payments are due as per the agreed terms. Delays in payment may affect warranty coverage and future services.

8

Limitation of Liability

CareTaker will not be liable for any indirect, incidental or consequential damages arising from the use of our services or website. Our total liability, where applicable, is limited to the value of the service provided.

9

Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website or services after changes means you accept the updated Terms.

10

Contact Us

If you have any questions about these Terms & Conditions, please contact us: